PROVIDERS: I would like a refund for my application payment. How do I get that?

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• PROVIDERS: Can I get my money returned because my course credit application was Denied?

  Unfortunately, when a Denied decision is rendered by an accrediting Organization, the very process of the Review and Decision is what your fee payment is for. Refunds are not given for Denied applications.

• PROVIDERS: What is the expected time period to get a course application processed?

  This is a very common question, and the answer there is widely from accrediting organization to accrediting organization. Other factors having consideration on these average processing times, include size of course credit application being submitted, ...

• PROVIDERS: What will my credit card charge appear like?

  Each course credit application submission has 2 fee components to consider: A) CEU Locker System Fee Credit - This will appear on your charge card statement with the name CEU LOCKER :) [see example] B) Organization Submission Fee - each Accrediting ...

• PROVIDERS: How to Duplicate a CEUL application

  Here is the procedure to duplicate a CEUL application on your dashboard: On your dashboard, locate the CEULid you are needing to duplicate. Click on the Duplicate icon in line with your course title. (screenshot) This icon will create an exact ...

• PROVIDERS: How do we know what fees will be charged for our course application?

  Each course credit application submission has 2 fee components to consider: A) CEU Locker System Fee Credit - System fee credits are used in CEU Locker to help the development of the system for all users involved. CEU Providers and some CEU Holders ...